A flight to Malaga from Bristol Airport was delayed when drunk people asked to use the toilet on take-off – and Bristol Live readers called for action to be taken against troubled passengers. An easyJet flight on May 11 was grounded and seven passengers met with police and were removed.
Another passenger on the flight said that when the group collected their bags and the door closed, all the other passengers spontaneously cheered. EasyJet said it was taking the incident “very seriously” and “does not tolerate abusive or threatening behavior on board”.
Another passenger, Linda Sweeden, described the scene on board: “A flight attendant asked him to sit down and he started screaming, so loud we could hear behind him, ‘If you don’t let me go to the toilet, I’m going to p*** all over the floor !’”
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“Then another stood up and said he wanted to go too, then another, and very quickly about five or six of them stood up on the aisle, arguing with the stewards who were telling them to sit down.”
Bristol Live readers are calling for action from airlines and airports, with Christine Cassidy on our Facebook page: “It should be mandatory that this behavior warrants the confiscation of their passports for a minimum of 3 years and a hefty fine.”
Marion Hoskins writes: “They shouldn’t be selling alcohol in airports, simple! No bars, just cafes, just asking for trouble if alcohol is served before flights.” Victoria Battison agrees: “Why serve alcohol in airports if you don’t want drunk passengers?”.
Richard Augie Stanton thinks of a harsher solution: “The names of offenders should be put on an airline database of disruptive behaviour. When they then go to book a holiday or a flight, they are then refused to do so, or pay some kind of guarantee, say £1000, which covers any disruptions they may make during the flight.
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David Millard believes the problem needs to be solved before it ever gets on the plane: “The job of the gate crew is to stop people like this from getting on board. What the hell were they doing? They are also to blame here. Agree re: the idea of destructive lists and then a bond or insurance policy to be purchased by the offenders.”
A Bristol Airport spokesman said: “Anti-social behavior by customers is not tolerated by the airport or airlines and may result in customers being refused travel. Although such incidents are rare, we take them very seriously and do not tolerate abusive behavior towards our airline, business partner and airport colleagues and fully support any police investigation.
“We want all passengers flying to or from Bristol Airport to have a pleasant start to their journey and we do not accept anti-social behavior from a minority that spoils the experience of other customers.”
What should be done about troubled airline and airport passengers? Comment below and join the conversation.